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Price - How to book - Terms & conditions - Policies

Price :

Our price includes all the activities - children will need to bring a packed lunch and a fruit snack.

Limited spaces, maximum 30 ! Book early to avoid disappointment.

The price for 2020 is :

1-4 days: £31/day per child or £56/day for 2 siblings

1 Week: £136 per child or £250 for 2 siblings

No extra cost for early drop off or late pick up. 

How to book:

Easy steps

  • Choose your dates from our week - 27th to 31st July

  • ​Please read our terms and conditions.

  • Fill in our Booking Form and select your dates

  • Submit the booking form. 

Once you received a confirmation email you can pay online (details on booking form): 

  • Full amount if 1 or 2 days

  • or 50% deposit, balance to settle 2 weeks before the starting date.

Terms and Conditions

 

 

1. Payment

 

Payment via BACS , full amount if less than 3 days or 50% deposit is needed to confirm a place and balance 2 weeks before starting.

 

2. Balance Payments

 

Balances due as follows: 2 weeks before the start. If balance payments are not made by the due date we may cancel the booking and retain your deposit. Bookings made after the due dates must be paid in full at the time of booking.

 

3. Childcare Vouchers

 

We accept vouchers - please contact us.

 

4. Confirmation

You will receive a confirmation via email. Please check your confirmation, including dates, location and child details. Responsibility for all booking details lies with the person who made the booking. 

 

5. Changing Weeks/Days

 

We can change your dates, within the same week, providing we have spaces.

 

6. Cancellations

 

You will receive refunds for cancellations should we cancel the club if the number of of children is too low. If you cancel, the deposit will need to be retained.

 

7. Photography/Video footage

 

We may take photographs and video footage at club to use for promotional purposes. To exclude your child we must not tick the box in the booking form. Where possible, we will post photos to our social media platforms for parents to view, but please note we cannot guarantee your child will appear on these.

 

8. Health and Safety

 

In order to maintain appropriate standards of health and safety, children with certain medical or physical conditions or those who cannot demonstrate the required skill competence may not be allowed to participate in some activities. In such cases we will always provide alternative activities.

 

9. Your Child's Information

 

At the time of booking full and accurate information about the child's DOB, medical, physical or behavioural matters, or any other additional needs must be provided.

All information given will be treated in complete confidence.

 

10. Child Protection

 

All members of our staff have a duty to respond if they suspect a child in their care may be suffering from abuse, or if a child makes a disclosure about abuse. In this event staff will contact the Local Children and Families Team and act on their advice.

 

11. Staff Ratio

 

We offer the standard ratio of staff to children set by Ofsted. 1:8 for under 5 and 1:10 for over 5.

 

12. Liability

 

BonjourKidz does not accept liability for personal injury or the death of any person unless directly caused by the proven negligence of the company or its servants.

 

13. Personal Property

 

We will not take responsibility for the loss or damage of any items of personal property brought onto the camp.

 

14. Exclusions

 

BonjourKidz serves the right to exclude any child for any reason at its absolute discretion, including persistent late collection. No refund will be made for days missed and no compensation will be made for any other costs or losses incurred as a result.

 

15. Programme and Activities

 

From time to time we may need to amend our activities. Please note that not all activities appear on the timetable daily, therefore if you are booking individual days we cannot guarantee specific activities on particular days.

 

16. Policies and Procedures

 

Click here for our policies and procedures.

 

17. Complaints

 

BonjourKidz wants to offer an amazing experience to every child. If you or your child are not entirely satisfied with the service we provide, then we want to be the first to know. If there's a problem while your child is still at the club we can almost always resolve it. If we hear of a problem after a child has left club we will take great care to look into the matter, but cannot change the situation after the event. If you have any complaint, please call us or write to us. You can be assured that your complaint will be taken very seriously. In the unlikely event your complaint is still unresolved, you may wish to contact Ofsted on 0300 123 1231 or write to Ofsted, Piccadilly Gate, Store Street, Manchester, M1 2WD.

Refunds and compensation will only be made if Bonjour Kidz is proven to have been in breach of these terms and conditions, and it is proven further that they were not capable of remedying that breach and as a result the child was withdrawn from the camp.

 

18. Data protection 

 

We comply with the requirements of General Data Protection Regulation (Data Protection Policy hereunder). To process your booking we need to collect personal details about you and all the children on your booking. We do not share any information and keep it safe. Please let us know on your booking form if you would like us to send you information related to Bonjourkidz Activities in the future (you can opt out at anytime). 

Policies

Safeguarding children policy  

Administering Medication Policy

Arrivals and Departures

Behaviour Management Policy

Complaints Policy

Confidentiality Policy

Data Protection Policy

Early Years Foundation Stage Policy

Emergency Evacuation/closure procedure

Equalities Policy

Health and Safety Policy

Missing Child Procedure

Smoking, Alcohol and drugs

Uncollected Children Policy

 

 

Discount 

5 days